FAQ

 

Frequently Asked Questions (FAQ)

What is MyClassroomPARTY?

• We are a company that takes the work out of classroom party planning.  We sell Party Kits that have everything you need for a classroom holiday party. All class party games, school party crafts, activities and decorations are included. 

How Long Do Your Parties Last? 

• Our parties are perfect for a class party that is roughly 50 minutes to an hour.  However, they can easily be modified to less or more time by just having the students play each game for a longer or shorter amount of time.

What types of party kits do you offer?

• Halloween and Fall, Christmas and Winter, Valentine's Day, End of the Year, Rewards, and also we sell individual games and prizes. 

What's included in each party kit?

• Our Kindergarten through 2nd grade kit comes with three kids party games, a craft, decorations and master instructions.
• Our 3rd through 6th grade kit come with four kids party games, decorations and master instructions

Can I customize the Party Kits?

• Some of our Party Kits have options to customize the decorations and party craft when you add them to your cart. We also offer products that you can add to your Party Kit such as prizes, extra games and printables. 

• If you are placing a large order and have a custom request, please contact us directly.  We are always happy to accommodate special requests when we can. 

How do I place an order?

• Select a Party Kit or item you'd like to purchase, add it to the cart and complete the checkout process.

What payment methods do you accept?

• We accepted payment methods, such as Visa, Mastercard, credit/debit cards, Shop-app, Google Pay and Meta Pay.

Do you offer international shipping?

• Not at this time. We ship throughout the continental US.

What is your return/exchange policy?

• Please see our policy here.

How far in advance should I order a party kit?

• In order to avoid any last minute surprises with weather, we always suggest ordering as soon as possible.  Shipping generally takes a week or less but it's always best to allow up to two weeks when possible to allow for any possible bad weather.  If you need expedited shipping you can explore those options at check-out. If you ever have any specific questions about exactly how long shipping will take to your state, you can use the chat feature on our website or email us.

Do you offer bulk or wholesale pricing?

• We do offer special pricing for large orders. You can email our support or call us for details. 

Can I track my order?

• You will get email updates with details on the status of your order and receive shipment notifications.

What if an item in my kit arrives damaged or missing?

 

• If there is an issue please call us or email us as soon as you get your kit so we can fix the problem.

Can I cancel or modify my order after it's been placed?

• We are happy to make changes to your order if you contact us before your order ships. Once your order ships we cannot make any changes. 

How can I contact your customer support?

• You can call, email or text us. You can also use the chat request on our website.

Do you offer discounts or promotions?

• We often communicate those through our newsletter. You can sign up here and scroll down to "Join the VIP Party".